Shipping policy

Order Processing and Dispatch
Orders placed on Monday to Friday before 3:00 PM Amsterdam time will be processed and dispatched on the same day. Orders placed after 3:00 PM or on weekends and public holidays will be processed on the next business day.

Shipping Methods and Delivery Times
We offer several shipping options to meet your needs. The estimated delivery times and costs will be calculated at checkout based on your selected shipping method.

Please note that delivery times may vary depending on your location. Once your order is dispatched, you will receive a confirmation email with tracking information to monitor the progress of your shipment.

Shipping Restrictions
At this time, we only ship within:

- Austria
- Belgium
- Denmark
- Germany
- Italy
- Luxembourg
- Netherlands
- Poland
- Portugal
- Spain

We do not ship to P.O. boxes.

Shipping Rates
Shipping rates are determined based on your location and the selected shipping method. The total shipping cost will be displayed at checkout before you complete your purchase.

Country Shipping rate Free delivery amount
Austria € 9,99 € 40,00
Belgium € 7,99 € 30,00
Denmark € 9,99 € 40,00
Germany € 7,99 € 30,00
Italy € 9,99 € 40,00
Luxembourg € 9,99 € 40,00
The Netherlands € 4,95 € 25,00
Poland € 9,99 € 40,00
Portugal € 9,99 € 40,00
Spain € 9,99 € 40,00


Order Tracking
Once your order has been dispatched, you will receive an email with tracking information. You can use this information to track the status of your shipment through our chosen carrier.

Contact
If you have any questions or concerns regarding shipping, please contact our customer service at info@thespacollection.com.

Thank you for shopping at The Spa Collection!

Best regards,

The Spa Collection
Fluorietweg 32
1812RR Alkmaar
The Netherlands
+31 (0)72 - 520 50 68